Shipping & Returns
Shipping Policy
Please allow 10-15 working days to process and ship your order, although we will always aim to deliver your items before that time!
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Thank you for your patience & support!
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Pre-Order Delivery DISCLAIMER
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Delivery Dates
Pre-order delivery dates are subject to distribution delivery delays, we will always endeavour to have your product shipped out on release date, however items could occur as late as 10-15 business days after. Unfortunately this is something we don't have a lot of control over (for example, UPS Delays due to COVID, distributor delays due to high volumes of releases going out, etc). We would kindly ask that you have patience with us-- but if you have any questions or concerns we're happy to chat with you about it.
Return & Exchange Policy
At The T.R.I.B.E we accept refunds, under the circumstances of; the garment is faulty or not as described.
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Refunds will not be accepted under the basis of wrong size or colour. So please check carefully when placing your orders. We hope you understand, and thank you for your service!
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Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
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Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
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Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
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Contact Us
If you have any questions on how to return your item to us, contact us!